Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By booking a service with iCare Aircon, you agree to these terms. If you disagree, please do not proceed with the booking.
2. Services
iCare Aircon provides aircon servicing, chemical wash, repair, gas top-up, and installation services across Singapore. Exact scope is confirmed at booking and in the written service report.
3. Pricing and Payment
Published prices on this website reflect standard rates. Non-standard jobs (complex diagnostics, replacement parts, high-access sites, multi-split systems) are quoted separately. Payment is due on completion unless otherwise agreed in writing. We accept PayNow, bank transfer, and cash.
4. 90-Day Workmanship Warranty
Services completed by iCare Aircon carry a 90-day warranty on workmanship. If the issue we serviced or repaired recurs within 90 days due to our workmanship, we will fix it at no charge. The warranty covers the work we performed — it does not cover:
- Unrelated faults on components we didn't touch
- Damage from user error or environmental factors (e.g., voltage surges)
- Normal wear of consumables (filters, fan blades)
- Work performed by any other provider after our visit
5. Access and Safety
You are responsible for providing safe access to your aircon units. For units requiring hoisting, scaffolding, or cherry-picker access, additional charges may apply. iCare Aircon technicians reserve the right to refuse work if safety is compromised.
6. Cancellations and Rescheduling
Please give us at least 4 hours' notice for cancellations or rescheduling. Last-minute cancellations may be subject to a callout fee.
7. Limitation of Liability
iCare Aircon's liability is limited to the amount paid for the specific service in question. We are not liable for consequential or indirect damages (e.g., loss of income from downtime).
8. Governing Law
These terms are governed by the laws of Singapore. Any disputes will be resolved in the Singapore courts.
9. Contact
For questions, WhatsApp us at +65 3138 2108 or email hello@icareaircon.com.